Business VoIP Solutions: Hosted PBX and Virtual PBX
Today one of the latest spin offs of business technology is the Hosted PBX. Thanks to this technology, small and medium-sized businesses have a sophisticated telephone system. The entire telephone system is operated and maintained by a VoIP provider. A Hosted PBX allows employees to work from their house, a hotel or on their cell phone while being connected to the same office telephone system. A virtual PBX is a budget-friendly version of hosted PBX. The popularity of these business VoIP PBX phone systems is increasing tremendously, as these systems transmit calls over the Internet as data and help businesses save a lot of money. That’s why we decided to explore these two business VoIP PBX phone systems and their features in detail.
Hosted PBX is a service where the call platform, as well as PBX features, are hosted at the service provider’s location. In fact, end users connect via IP to the provider for voice service.
Hosted PBX offers businesses multiple advantages, here are some of them:
- Cost Savings- Businesses don’t have to purchase an office telephone system and there is no need to maintain it, as it is operated and maintained by a VoIP provider.
- Credibility- This system is ideal especially for small businesses, as it gives them instant credibility by presenting their customers with a professional sounding telephone solution. In fact, traditional telephone systems are usually cost-prohibitive for small companies.
- Ease of Use- With hosted PBX anyone can manage, monitor and make changes in the service at any time, without needing any specialized skills or experience.
Virtual Hosted PBX
Virtual PBX is an economy-class form of hosted PBX. A virtual PBX is mainly intended to provide VoIP solutions for small businesses, usually with fewer than 10 employees and low-volume telephone traffic. This telephone system offers cost-effective business VoIP telephone service to small businesses. Like hosted PBX phone systems, a virtual PBX is operated and maintained off-site by a VoIP provider. A virtual PBX telephone system allows a small business telephone system to access enterprise-level features, like auto attendants and voicemail. With virtual PBX small business telephone systems and small start-ups can present a professional image to vendors, customers and investors.
Hosted PBX providers. Voicebuy as a leading wholesale Hosted PBX provider
Voicebuy, which is a leading VoIP provider in today’s market, offers its users a chance of building their own business telephone systems. Registered Voicebuy users have the opportunity of upgrading their web access by subscribing to the company’s absolutely Free Hosted PBX. Voicebuy helps businesses build their own business telephone networks and make the communication between their offices in different countries effective by creating a single telephone network with the help of PBX.
If you want to receive incoming calls through PBX, you should get a DID number. Voicebuy offers its customers the option of purchasing local, mobile or toll-free DID numbers in over 60 countries worldwide.
Voicebuy Free Hosted PBX features
Voicebuy free hosted PBX systems can offer its customers multiple features. Here are some of them:
- Call Hold – this service is used to place the active call on hold in order to make or receive a second call. While on hold, the party will listen to the music.
- Follow Me – this service is an option when the incoming call will be transferred on multiple destinations. All those destinations may ring simultaneously, randomly or in sequence depending on the configuration. When the call is picked up at one of the ringing destination, other phones stop to ring.
- Forward to SIP URI – this option forwards the incoming call to the defined SIP URI. You can pick up the call from your softphone, IP phone or mobile dialer.
- Call Waiting – This option allows you to receive an incoming call when you are currently on a call. The caller will hear a ringing tone and you will hear a special beeping on the telephone when the call arrives. You will need to dial a specific key combination on your phone to switch between calls.
- CLI Management– here you can indicate the caller ID replacement mode using following options:
- Forwarding to Skype – forward your DID number or an extension to your Skype account and incoming calls will be redirected to your Skype account. Be everywhere and receive incoming calls from anywhere on your Skype, as well as other much-demanded features.